Privacy Policy

1. Introduction

Welcome to Bagaan Chai Co. ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bagaanchai.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

When you join our waitlist or contact us, we may collect:

• Contact Information: Name, email address, phone number
• Preferences: Product interests, communication preferences
• Correspondence: Messages, feedback, comments you provide
• Marketing Data: How you heard about us, event attendance preferences

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Session data, preferences (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Process and manage your waitlist registration
• Send you launch notifications and exclusive founding member updates
• Communicate about products, events, and company news
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Analyze user behavior and preferences to enhance user experience
• Send marketing communications (with your consent)
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure website security

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Google Apps Script: For waitlist form data storage and email notifications
• Email Service Providers: For sending newsletters and updates
• Analytics Providers: Google Analytics (if implemented)
• Hosting Services: Website hosting and cloud storage providers

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

We do NOT sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/SSL)
• Secure data storage with Google Cloud infrastructure
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing emails
• Data Portability: Receive your data in a structured format
• Restriction: Limit how we use your information
• Object: Object to processing of your information

To exercise these rights, contact us at bagaanchaico@gmail.com

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of sale (though we do not sell your data).

European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed above.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Waitlist data will be retained until you opt-out or request deletion.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.