Terms & Conditions

1. Agreement to Terms

Welcome to Bagaan Chai Co. ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website bagaanchai.com and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.

Important: We are currently in pre-launch phase. Products advertised are not yet available for purchase. By joining our waitlist, you are not making a purchase commitment.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using our Services under applicable law
• Provide accurate and complete information when registering

3. Waitlist and Pre-Launch Terms

3.1 Waitlist Registration

By joining our waitlist, you acknowledge that:

• You are expressing interest in future products, not making a purchase
• No payment is required to join the waitlist
• Waitlist membership does not guarantee product availability
• We will notify you when products become available for purchase
• You may opt-out of communications at any time

3.2 Founding Member Benefits

Waitlist members may receive exclusive founding member benefits, including early access, special pricing, or limited edition products. These benefits are subject to availability and may change without notice. We reserve the right to modify or discontinue founding member benefits at any time.

3.3 Launch Timeline

We anticipate launching in Spring 2026 (March - May 2026). This timeline is an estimate and may change due to production, regulatory, or other factors. We are not liable for any delays in launch.

4. Product Information and Pricing

4.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. Products may differ slightly from images displayed.

4.2 Pricing

All prices displayed are in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. Pre-launch pricing shown on the website is indicative and not a guarantee of final launch pricing.

4.3 Availability

Products are not currently available for purchase. When products launch, availability will be on a first-come, first-served basis or as otherwise specified. We reserve the right to limit quantities and refuse service to anyone.

5. User Conduct

You agree NOT to:

• Provide false or misleading information
• Use the Services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users
• Use automated systems (bots, scrapers) without permission
• Resell or commercially exploit our content without authorization

6. Intellectual Property Rights

6.1 Our Content

All content on this website, including text, graphics, logos, images, videos, and software, is the property of Bagaan Chai Co. or its licensors and is protected by:

• Copyright laws
• Trademark laws
• Trade secret laws
• Other intellectual property rights

6.2 Trademarks

"Bagaan Chai Co.," our logo, and related marks are trademarks or registered trademarks of our company. You may not use these marks without our prior written permission.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without our consent.

7. Communications and Marketing

7.1 Email Communications

By joining our waitlist, you consent to receive email communications from us, including:

• Launch announcements and product updates
• Exclusive offers and promotions
• Company news and stories
• Service-related notifications

7.2 Opt-Out

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us at bagaanchaico@gmail.com. You cannot opt-out of essential service communications.

8. Third-Party Services and Links

Our Services may contain links to third-party websites or integrate third-party services (e.g., social media platforms, Google services). We are not responsible for:

• The content or practices of third-party websites
• Products or services offered by third parties
• Privacy policies of external sites
• Any damages arising from third-party interactions

Your use of third-party services is at your own risk and subject to their terms and conditions.

9. Disclaimers and Warranties

9.1 "As Is" Basis

Our Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 No Guarantee

We do not warrant that:

• Our Services will be uninterrupted, timely, or error-free
• Information provided is accurate or complete
• Defects will be corrected
• Our servers are free of viruses or harmful components

9.3 Health Claims

Any health-related statements about our products have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult your healthcare provider before consuming tea if you have medical conditions or take medications.

11. Indemnification

You agree to indemnify, defend, and hold harmless Bagaan Chai Co. and its affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your use or misuse of our Services
• Your breach of any applicable laws or regulations

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

12.2 Informal Resolution

If you have a dispute with us, you agree to first contact us at bagaanchaico@gmail.com and attempt to resolve the dispute informally.

12.3 Jurisdiction

You agree that any legal action or proceeding arising from these Terms shall be brought exclusively in the federal or state courts located in Alameda County, California. You consent to the personal jurisdiction of these courts.

12.4 Waiver of Class Actions

You agree to resolve disputes on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration against us.

13. Termination

We reserve the right to:

• Suspend or terminate your access to our Services at any time for any reason
• Remove you from our waitlist if you violate these Terms
• Refuse service to anyone without notice
• Discontinue our Services at any time

Upon termination, your right to use our Services will immediately cease. Provisions that by their nature should survive termination will survive (including disclaimers, limitations of liability, and indemnification).

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of updates.

15. Severability and Waiver

15.1 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

15.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bagaan Chai Co. regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.